Join WellDyne thought leaders as they take the stage on September 14 at the PBMI Annual Conference in Orlando, Florida. Nick Page, Chief Clinical Strategy Officer and David Skomo, Chief Pharmacy Operations Officer will present a holistic approach that dramatically increases patient engagement using multiple methods and channels.
Specialty Pharmacy: High-tech Interventions with a Human Touch
Presented by: Nick Page and David Skomo
Tuesday, September 14, 2021, 10:00 – 10:55 am ET
PBMI Annual Conference, Orlando, FL
From online capabilities to clinical tools to various assessment and data-collection methodologies, this session illustrates the impact of a highly personalized engagement strategy. “A comprehensive approach that pairs technology and personal interaction leads to strong patient satisfaction and industry-leading Net Promoter Scores,” David explains. At the end of the day, patients themselves highlight and define what success means through feedback and data collected by the clinical team.
Combined information from multiple touchpoints helps ensure that care decisions are tailored and appropriate. “The clinical team is able to increase the frequency of patient interactions or lower the intensity according to the cues of each patient’s preference and clinical needs, contributing to higher therapy adherence and lower drug trend,” adds Nick.
Pharmacy benefit managers (PBMs) are uniquely positioned to help patients get maximum benefit from their therapy, support better health outcomes and manage costs. Highlighted in the session are topics covering the: