Specialty patients and those with chronic conditions require special handling and support. With our WellManaged programs, WellDyne takes a Centers of Excellence approach to every clinical condition that drives your pharmacy trend. Following national standards of care, we promote first-line therapies, educate patients about their disease and medication, offer 1:1 counseling sessions and coach patients on side-effect management and adherence.
High Adherence Rates
Drugs only work for patients who take them, refill them on time and commit to therapy.
Helping patients achieve exceptional medication adherence requires a targeted approach using high-touch and high-tech.
We educate patients about their dosing schedule and help them anticipate and mitigate side-effects.
We provide coaching on the keys to good adherence – developing a consistent medication-taking habit.
We make adherence fast and easy. We text refill reminders and offer one-click refills and medication reminders in our member portal.
82% of text messages are read within 5 minutes, but consumers only open 1 in 4 emails.
Our specialty and complex care patients get timely support via text messages – the communication method most people prefer today. Texts arrive when patients have an opportunity to save money or make a better quality healthcare decision. Health tips, disease education, prior auth updates and care reminders are fully integrated into their personalized message feed.
Our team is here to ensure your pharmacy benefits are the easiest part of your day. Your Account Executive leads your team and is at your side for strategy discussions, making sure your plan is prepared for the road ahead. Clinical, trend and plan design questions go to your Clinical Account Manager, and day-to-day issues and coverage questions get prompt attention from your Account Coordinator.