Specialty patients are dealing with complex conditions that often require ongoing medication for life. We are compassionate and supportive as we onboard patients, helping them understand and cope with a new diagnosis and the challenges that come with a chronic condition.
Medication cost is a common concern – our team helps patients apply for financial assistance programs and afford their medication. We have regular patient touchpoints to assess adherence, discuss side-effects and answer questions before each therapy shipment. We offer 24/7 support from our service team as well as live-chat and texting options.