What We Do

Specialty Pharmacy

Specialty patients are dealing with complex conditions that often require ongoing medication for life. We are compassionate and supportive as we onboard patients, helping them understand and cope with a new diagnosis and the challenges that come with a chronic condition.

Medication cost is a common concern – our team helps patients apply for financial assistance programs and afford their medication. We have regular patient touchpoints to assess adherence, discuss side-effects and answer questions before each therapy shipment. We offer 24/7 support from our service team as well as live-chat and texting options.

Visit the WellDyne Specialty Pharmacy website.

Engaging Members and Physicians

Quality healthcare requires active participation. There’s clear data on the most common barriers to medication adherence and our outreach to members and physicians addresses each one. Helping members achieve high levels of adherence means maximum value from the pharmacy benefit. Using claims data, we share adherence details with physicians – giving them insight into which members need coaching and more support, instead of escalation to a higher cost therapy.

From high-tech to high-touch – we deliver a low effort experience that helps members and physicians make better decisions.

Formulary

A formulary, tied to a tiered benefit structure, sets the clinical foundation of a pharmacy plan and ensures members have access to needed medications and financial incentives to make good choices. Our formularies include open, hybrid and closed options and we help clients evaluate and choose the best one to meet their goals. Most clients discover that choosing a formulary that excludes a subset of clinically-equivalent drugs significantly reduces plan costs without placing an undue burden on members.

Clinical Programs

Clinical programs ensure members get the right drug at the best possible cost. New drugs don’t always produce better outcomes than existing therapies and often have higher cost and more risk due to a shorter period of study and data. Prior authorization is a core component of our clinical programs to ensure first-line medications are tried before more expensive treatment options are prescribed. From compound drug management, to review of hyperinflationary and new-to-market drugs, our clinical programs promote quality, safety and cost-effective treatment.

Mail Order Pharmacy

With the WellDyne Mail Order pharmacy, a 90-day supply of maintenance medications is delivered directly to the patient to help slow disease progression and avoid complications of chronic disease. We take the lead to contact prescribers to resolve questions, renew prescriptions or request preferred brand medications. We make it easy to order refills, set reminders and track prescriptions. When members can skip the retail trip, save time, money and hassle, they have a ready supply of medication and adherence goes up.

Retail Pharmacy Network

The WellDyne national network includes more than 65,000 retail pharmacy locations including large national chains, regional chains and many independent pharmacies. We use strict quality standards to select pharmacies and require adherence to State Board of Pharmacy regulations regarding staffing requirements, qualifications and the ratio of pharmacists to technicians. Narrow networks yield deeper discounts and we have the flexibility to exclude specific chains or pharmacy locations to create custom networks for clients.